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Frequently Asked Questions

Everything you need to know about using ScanSimply

FAQ Sections

General

What happens after my trial ends?

Your selected plan will auto-renew after the 7-day free trial. You can cancel anytime before the trial ends to avoid charges.

Do I need a card for the free trial?

Yes, a valid card is required to start your trial. You won’t be charged until the trial period ends.

Can I cancel anytime?

Yes. You can cancel anytime from your account settings there are no long-term contracts or cancellation fees.

Payments

Do all plans include real-time data?

The Pro plan offers real-time market data. The Expert plan includes 15-minute delayed data.

What payment methods do you accept?

We accept all major credit and debit cards through Stripe’s secure checkout.

Is my payment information secure?

Yes. Payments are processed by Stripe, a PCI Level 1 compliant provider that meets the highest security standards.

Plans

Can I upgrade or downgrade my plan later?

Absolutely. You can switch plans anytime upgrades take effect immediately, and downgrades at your next billing cycle.

Is ScanSimply suitable for beginners?

Definitely. Just type your trading idea in plain English, and our AI builds the scan for you no coding or technical setup needed.